Support Portal
Click on the link below to access our Support Portal to submit Severity 2-4 cases, or see the status of a case.
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Please, call us for all Sev-1 issues.
Click on the link below to access our Support Portal to submit Severity 2-4 cases, or see the status of a case.
Please, call us for all Sev-1 issues.
If your system is down and the condition is impacting a production environment, please reach us immediately at the number below.
Additional Resources:
All service requests logged with support are assigned a severity level from 1 to 4 based on the impact on your business. The customer determines the initial severity level when placing a request for assistance. Severity levels may be changed after initial contact and assessment of the issue from a Tech Data Support Engineer, providing the customer is in agreement.
The Software Support Center provides senior-level, U.S.-based technical support for customers who have a current support agreement for Technology Solutions products. Speak directly to a high-quality, experienced support engineer without administrative intermediaries.
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